PRIVACY OR COOKIES
At pumicestone.shop, protecting your personal information is one of our priorities. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website and services.
1. Information We Collect
When you visit or place an order on our website, we may collect certain types of information, including:
- Full name
- Shipping and billing address
- Phone number
- Email address
- Payment and transaction details
- Device, browser, and website usage data
This information helps us improve our services and process your orders efficiently.
2. How Your Information Is Used
Your information may be used for the following purposes:
✔ Processing and managing orders
✔ Providing customer support
✔ Sending shipping or order updates
✔ Improving website performance and user experience
✔ Preventing fraud or unauthorized activity
✔ Complying with legal obligations
We only collect information that is necessary to operate our business and serve customers effectively.
3. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Analyze website traffic and browsing behavior
- Improve website functionality and performance
You may disable cookies through your browser settings at any time, although some features of the website may not function properly afterward.
4. Data Protection
We implement reasonable administrative, technical, and security measures to protect your personal information from unauthorized access, disclosure, misuse, or loss.
While we strive to protect all data transmitted through our website, no online platform can guarantee absolute security.
5. Third-Party Services
We may work with trusted third-party providers for services such as:
- Payment processing
- Shipping and logistics
- Website analytics
- Customer communication
These providers only receive the information necessary to perform their services and are expected to maintain confidentiality.
6. Your Rights
Depending on your local laws and regulations, you may have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Request deletion of your information
- Withdraw consent for marketing communications
Requests may be submitted through our customer support channels.
7. Policy Updates
This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with immediate effect upon publication.
8. Contact Information
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Contact Person: Bruce Hoggard
Phone: 757-618-9575
Address: 552 Davis St, Virginia Beach, VA 23462, United States
